You stated, "there is no way of making a payment with them where you are not charged a "processing fee" unless you mail a check, which I did ONCE. It took over 2 weeks for the payment to be posted to my account, therefore I received numerous phone calls, and one nasty girl that more or less called me a liar when I told her I mailed my payment." I have only had my auto loan through Flagship for 4 months.
Each payment has been made on time. Exception 1: mailed out a payment with a check two weeks prior to the due date and they called me and wanted to know why my payment was late????? I always pay ON TIME! I explained that it was mailed two weeks prior...they didn't seem to believe me!!
From that moment on, I now make all payments online regardless of the fee because I don't trust mailing out any more checks.
So far, that has been my only issue because all payments are made on time. I hope that it continues to be this way!
Product or Service Mentioned: Flagship Credit Acceptance Auto Loan.
Reason of review: Problems with payment.