Flagship Credit Acceptance - I thought CarFinance.com was bad
Flagship Credit is horrendous and completely incompetent. I paid two payments in Feb and even after sending them my bank statement showing they got their money they still show me past due.
I have called, emailed and mailed through the postal service correspondence after correspondence and still four months later dealing with the same issue. Do not finance your vehicle through this company or you will be sorry!!! I should have never refinanced from Capital One.
I have learned my lesson that lower interest rate doesn't always mean happiness. I should have paid the higher interest rate and at least had the peace of mind that I was dealing with a reputable company that cares about its customers.
Reason of review: Poor customer service.
Monetary Loss: $18000.
Preferred solution: Full refund.
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Comments
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Why did you make two payments in February? Let me guess...you were late in a previous month and one or both payments were applied to a previous month's payment even though you paid it in February.
If you are late, payments are first applied to the late payments.
Even if you have 1000 pages of bank statements, it doesn't matter. Your payment were applied to previous months and no, I don't work for them.