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This is a very poor managed company, they will never be anything but a bunch of thugs in my eyes. I learned not to be in a hurry when financing vehicle. I have refinanced my vehicle, had to get away from these thugs.

Reason of review: Poor customer service.

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Guest

How long did refinancing take? I have been trying to refinance but Flagship is not sending me the 10 day payoff letter.

Getting super annoyed. I call and they say they faxed it but I never got.

So I asked for an email and they say they put the request but I never get it. How much longer do I have to deal with this company

Guest
reply icon Replying to comment of Guest-1568382

You SHOULD be able to log in to your account with Flagship yo see your payoff, ALSO, if I remember correctly, when they send your monthly statement, it states on there your payoff, I cannot 100% say that is the case, but seems I remember seeing that on my statements! Good luck!

I am also looking into either refinancing OR trading my vehicle in to get out from under them!!

Also, I pay every single month, I STILL have issues with them!! Itโ€™s been BAD!!

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