Product: Flagship Credit Acceptance Auto Loan Clear all filters (82 of 82 reviews match)
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They are 100 percent scammers.They gave me an extension for March and April, I have it recorded on a phone call. I paid them for February and now they say I owe them for April. They said the extension was for February and March, and they wont say where my payment for...
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1.0
Chadds Ford, Pennsylvania
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Flagship Credit Acceptance Auto Loan
#1142780
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well to make a long story short the payment came out on 11/27....bounced my bank account and their reason was because I did not say "this is an auto draft account" i have been auto draft for 3 years and now they want to say the did not know!! I hate them!!!...
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1.0
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Flagship Credit Acceptance Auto Loan
#1140470
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Flagship Credit Acceptance - Web site auto pay

You have revamped your web site and now I cannot access my payments to stop an auto pay. I am paid several payments in advance and want this money for the holidays. Help!!
Product
Flagship Credit Acceptance Auto Loan
#1139479
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I HAVE BEEN PAYING A HIGHER INTEREST RATE THAN ORIGINALLY QUOTED AND AS STATED ON MY PAPER WORK, I AM SEEKING LEGAL COUNSEL, I TRIED TO CALL THEM AND THEY STATED THAT THE OTHER LENDERS WHO CALLED MAY HAVE HEARD WRONG...***.I will not be pushed around I am sure that...
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Anonymous
Anonymous

The sales contract and installment loan agreements were prepared by the dealer. Therefore, if that APR is different than what the lender says the APR is, then the problem is ...

Product
Flagship Credit Acceptance Auto Loan
#1139113
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My bank got no contact when the dealer I treded with for a New Nissan.The trade was made on 9/8/2017 and the dealer got a payoff for the truck I had financed with them in June 2015 at 12% which was 3 times the normal rate for good credit! Mine was bad due to the 3...
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1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Poor business ethics
  • Have a unprofessional customer sevice department
#1133836
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This place is rediculaus to try to make a payment without them finding someway to charge you.Online is totally impossible! You cant even register your account to see account info. I was not able to make my payment online today and was forced to call and did not want to...
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Anonymous
Anonymous

You first say you are never late then a few words later you say you pay a few days after the due date and you have an excellent payment record.Someone once told me a large pro...

Anonymous
Anonymous

Oh yes you can register online!!! I got it from their "customer service" rep once I reminded him that, per State law, fixed-term consumer loans MUST provide a final payoff amo...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Pissed off
#1132565
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"DIAMOND AUTOMOTIVE" OFF LOOP 410 SAN ANTONIO TEXAS, SOLD ME A WRECK CAR ANDTHEY RAN A CARFAX ON THE CAR WHEN I RETURN TO THE LOT( NO HISTORY CAR BEEN WRECK) WHEN IDROVE OFF THE LOT. I HAD NO LEGAL FINANCIAL PAPER WORK TO PROVE I CAN AFFORD A $425.79 CAR PAYMENT....
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Anonymous
Anonymous

PAPER WORK WILL SPEAK FOR ITSELF. FLAGSHIP HAS A (F) RATING WITH THE BETTER BUSINESS BUREAU. THERE MIDDLE MAN IS DIAMOND SO THERE IS NO TIME FOR CROOK IT DEALERSHIP THAT DO ...

Anonymous
Anonymous

Oh they did fix the problem the thing is why sell a wreck car and not have it reported on car fax. Without knowing IT COULD HAVE BEEN WORST. Like I said did not know the ca...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Have a unprofessional customer sevice department
  • Making it difficult to make payments
  • Customer service reps and managers rude
#1119291
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The customer service is rude they charge high interest rate on the loan there middle man Diamond Auto, sale cars to people without showing proof of income just take your word for it and the car lot check car fax and the car history does not show vehicle has been wreck....
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Anonymous
Anonymous

DIAMOND AND FLAGSHIP ARE UNDER LAWS AND THEY MUST FOLLOW THE AUTOMOTIVE LAWS; BUT WHEN THEY GET CAUGHT WHICH IS REVEALING NOW, SHAME ON THEM FOR FRAUDULENTLY IMPOSING UNFAIR ...

Anonymous
Anonymous

Then why did you buy it??????????????????????????????????????????????????

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • There customer service
#1116873
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other reviews below: "This is by far pretty much the worst finance company or so called lender to deal with if you have an auto loan. They treat their customers like dog ***. Had I have known that this company would be like, I would have never signed a contract with...
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Anonymous
Anonymous

Just another sorry, whining serial deadbeat! You people just don't have the brain power to figure out when you pay on time, the bill collectors never call. Even a little chi...

Anonymous
Smitty

Your monetary loss claim is bogus and ridiculous.Apparently you still have the car.Stop making late payments. They won't call anymore.And stop trying to solve problems on the...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Being harassed for no reason
#1116216
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Then I finally find the number to call and request info on my loan and account, he tells me “We don’t do payment books this ain’t 1997!” Well anyway it was set up on auto draft and we always paid an extra $150 towards principal never late. May 2016 we had a...
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Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Flagshit
#1115274
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