Manufacturer: Flagship Credit Acceptance Category: Loans Clear all filters (40 of 40 reviews match)
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Flagship Credit Acceptance - In answer to person with FEE/Payment issue online or mailed
" I have only had my auto loan through Flagship for 4 months. Each payment has been made on time. Exception 1: mailed out a payment with a check two weeks prior to the due date and they called me and wanted to know why my payment was late????? I always pay ON TIME! I...
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Product
Flagship Credit Acceptance Auto Loan
#1007923
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I have been with flagship for over 4 years.For over 4 years they accepted a late payment when needed. Now I've accumulated a ton of late fees and they are saying they will only accept a full amt! Like where am I supposed to get the full amount from after you have...
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Anonymous
Anonymous

Bookcrazy. Do you have a car loan throug this company? Is it good overall? We just got a loan through them and I'm curious of some positive feedback

Bookcrazy
Bookcrazy

I've been such a good customer overall????? Did you seriously just say that? NO you haven't. Pay your bills on time like the rest of us.

Product
Flagship Credit Acceptance Auto Loan
#1000305
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I had financed a 2011 Mazda CX7 through this company.In September 2016 I was involved in a car accident. My insurance company totaled the car. In addition I had gap insurance. I carefully kept track of when the insurance payments were made. I continued to make my...
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Bookcrazy
Bookcrazy

Even though it was a mistake on their part, you still OWE it. Now, they certainly shouldn't charge you any late fees or report you as late to the credit bureaus. That is ano...

Anonymous
Anonymous

I would recommend to get the CFPB involved. They will investigate all your issues and dog down deeper for you.

Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Attitude
  • Poor business ethics
#993773
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This experience with this company has been the worst ever.It started off okay. Recently I wasn't behind and they repossessed my vehicle. I called on a Wednesday and they told me I needed to pay X amount and I would need to speak with my account manager to discuss...
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Product
Flagship Credit Acceptance Auto Loan
#992883
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They are VERY nasty, rude, unprofessional. And they communication is zero. They don't even have interpersonal basic communication. No Supervisor is ever available to speak to you. The representatives mostly yell at you and don't let you speak. They even curse at...
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1.0
Product
Flagship Credit Acceptance Auto Loan
#992852
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Rep Calls me with 13% approved refinancing rate, after we finish the application process he tells me the interest rate is 16.75%.Not sure how legal that is.I think calling them is pointless. I wish I have researched them. Also never tell you about the extra 1000...
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1.0
Product
Flagship Credit Acceptance Auto Loan
#992645
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100% front loaded interest loan.After 1.5 years of making timely payments, my payoff is only a couple dollars short of the entire financed amount! I reviewed my paperwork and e documents and do not see it listed anywhere. So, if I were to come into a situation where I...
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Anonymous
Anonoymous B

So is that why when my car was wrecked and the insurance company sent them a check for over $8000, my principal went down $100.

Anonymous
Anonymous

Ha, ha, ha! You are making me laugh! It's been a stressful day, so thanks! The laughable part is this is STANDARD on ALL car loans, real estate loans and many, many other l...

Product
Flagship Credit Acceptance Auto Loan
#985906
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Worst company ever, no customer service at all.I signed volunteer repo paperwork in october 4th 2016. Flagship did not pick the car ip untill Dec 28 2016. They allowed almost three months to past so that they could damage my credit. Sorry, worthless company.So happy...
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Anonymous
Anonymous

Guess what? They aren't happy dealing with you the deadbeat! They did not ruin your credit...YOU DID! A voluntary repo is the same as any repo. YOU caused it because YOU d...

Product
Flagship Credit Acceptance Auto Loan
#981428
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Their reps on the phone always have an attitude like they are in a pissy mood, then act as if they own the company that gave you the car loan when you are late on a payment. If they had nicer attitudes maybe their customers would be more willing to answer their phones...
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Anonymous
Anonymous

OH POOR BABY! Are the big, bad bill collectors making you cry??? Guess what? When YOU do what YOU promised to do when YOU signed YOUR contract, YOU don't ever deal with the...

Anonymous
Anonymous

OH POOR BABY! Is the big, bad bill collector hurting the deadbeat? Guess what? Paying on time isn't optional...that's what YOU promised to do when YOU signed YOUR contract!...

1.0
Product
Flagship Credit Acceptance Auto Loan
#980793
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My past due amount is only $320.My regular payment isnt due until the 16th. The certified letter I received from Flagship says that I am over $900 due and that my vehicle could be repossessed if it is not paid in full by the 12th! What? Why? I wish they had a website...
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Anonymous
Anonymous

You need to read your finance contract, they have NO grace period. One day late with them is a default, and they can repo if they want to. READ your agreement so you know exac...

Anonymous
Candis

It's very inconvenient to have to call everytime a payment is due. The phone payment and online never allows me to make a partial payment if it even works at all. Affer a long...

Product
Flagship Credit Acceptance Auto Loan
#969447
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