Manufacturer: Flagship Credit Acceptance Category: Loans Clear all filters (21 of 21 reviews match)
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My husband is active duty military and just returned home safely from his second tour over seas.He deserved a new car of his choice after returning. Being so young and barely having credit, we HAD to finance his car through flag ship. We were told his interest rate would be dropped to 6% after we faxed a copy of his orders over. They lied. Each customer service rep has a different story everytime we call. They always say they will call back the...
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Anonymous

Anonymous This is actually illegal, they have to provide your husband with that 6% rate do not give up!

I really dont like if you are rven a day latr they start calling over and over harrassing you. They did this a few months ago yo us, we had set up bill pay and yhe check CLEARED the bank. I told the CS rep who was rude to me... i told him it had akready cleared tge bank. He tried to force me to pay again over the phone. I of course refused... he got really nasty with me and i hung up on him. Yall need to make sure your customer accts are...
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Sorry for the super long post but I've just been dealing with too much bs from Flagship ever since I bought my car.I have no problems paying any of my bills on time except for this company. I never in my life had a company make it so hard to make a payment. I set up automatic payments but they don't take the money and charge me late fees. I try to pay over the phone but those processing fees add up. I tried online banking but either they don't...
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I didn't like
  • Making it difficult to make payments
  • Customer service reps
  • Attitude
#863171
They are the worst company for dealing with people, workers are rude, they don't want to apparently get paid...one day late and they deny you access to make payments on their site.They are by far the absolute worst and honestly I am considering obtaining legal advise for their behavior and the fact that they pretty much cause you to have late fees by not allowing you access to their site and charging $10 for each payment transaction. They...
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1.0
I didn't like
  • Difficulty trying to make payments
#844509
WHEN YOU CALL IN TO MAKE A PAYMENT THEY SECRETLY TAKE TWO PAYMENTS FROM YOUR BANKING ACCOUNT EVEN THOUGH YOU ONLY APPROVED ONE 3. THEY REFUSED TO PROVIDE A CANCELLATION CONFIRMATION NUMBER OF THE DOUBLE CHARGE- I HAD TO CALL MY BANK TO MAKE FLAGSHIP REMOVE THE DOUBLE CHARGE ON MY ACCOUNT 4. FLAGSHIP REPORTED A NEGATIVE CREDIT RATING WHILE THIS ENTIRE FIASCO WAS TAKING PLACE BEFORE FINALIZING YOUR AUTO FINANCE- ASK WHO THE FINANCE COMPANY IS...
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Anonymous

Anonymous Guess what? Amazing things happen when you do what you promised to do...make every payment on time. You never, ever hear from them! (Oh yes...that's far above the understan...

Anonymous

Anonymous I have reached out to an Attorney in Texas regarding this company. He is assisting me in launching a Class Action lawsuit...Stay tuned.

1.0
I didn't like
  • Making it difficult to make payments
  • Add charges for no reason
#844207
Well this is my review I'm a 23 year veteran or I must say combat disabled veteran in a wheelchair which spinal cord injuries you're in the hospital a lot I bought a car that I really wasn't going to drive and I haven't but I'm paying for it at the table when I bought the car the finance manager at the dealership had already sold me 3 cars prior we got the paperwork from Flagship and told them is that my payments needed to be automatically...
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They finally got the portal set up and I set my account up for automatic withdrawal on my payment date, the 23rd of each month. They never would pull it out of my account until after the 28th of each month saying that I was late every month, which affected my credit. Along with that, my car was totaled just 5 months after having it (another drivers fault). I bought the car for $19,000 and at the time of the accident I only owed $15,000. The...
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I got a loan with these people 11 months ago and I've been harassed for 11 months.I made an agreement with the car dealership that I went through and was told I can split my payments to pay half on the 1st and the other half on the 15th. Of course they take out the full amount on the 1st. I call them about it and they told me if I wanted it set up that way to do it through my account. I did that and got a conformation that it was set up but they...
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Anonymous

Anonymous The ONLY reason this subprime deadbeat lender calls is because YOU are failing to make payments on time, plain and simple. You can cry, whine and blame all you want but that'...

1.0
I didn't like
  • Customer service reps
  • Making it difficult to make payments
  • Attitude
#830128
Today I experience this first hand with regard to may auto loan account. Last night, I attempted to log on to their portal to pay my auto loan on 4/12/16, which is the due date (8:36 p.m). The system would not allow me to pay as I kept getting a message that the system would not allow me to utilize the portal. I called Flagship this morning for log on assistance and was informed that I could only make the payment via telephone and was...
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Anonymous

Anonymous Under false information from the dealer. I guess just to make a sale. I was late on an auto loan payment back in February. I called in and explained why I was going to be lat...

Anonymous

Anonymous Issues? What issues? The only people who cry and whine are those who are late making their payments!

I received a auto loan of $15,000 and i check my loan from them for $15,700 for no reason plus the ridiculous interest rate of 21%. Avoid them if you have good credit. I paid my bill 3 times and the reported only 2 months and on time. Avoid at all cost with the hidden fees and you'll lose nothing but money and they are very difficult to reach for customer service and you'll be waiting for days for a answer. 1 phone take you the the stupidest...
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Anonymous

Anonymous The reason for this is YOU were late with your payments. As such, YOU generated more interest for them. The solution is very simple...make your payments on time.
No val...

Anonymous

Anonymous Even if it is your last resort, buy a bus pass.