Product: Flagship Credit Acceptance Auto Loan Clear all filters (77 of 77 reviews match)
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This place is rediculaus to try to make a payment without them finding someway to charge you.Online is totally impossible! You cant even register your account to see account info. I was not able to make my payment online today and was forced to call and did not want to...
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Anonymous
Anonymous

You first say you are never late then a few words later you say you pay a few days after the due date and you have an excellent payment record.Someone once told me a large pro...

Anonymous
Anonymous

Oh yes you can register online!!! I got it from their "customer service" rep once I reminded him that, per State law, fixed-term consumer loans MUST provide a final payoff amo...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Pissed off
#1132565
Reply to reviews
"DIAMOND AUTOMOTIVE" OFF LOOP 410 SAN ANTONIO TEXAS, SOLD ME A WRECK CAR ANDTHEY RAN A CARFAX ON THE CAR WHEN I RETURN TO THE LOT( NO HISTORY CAR BEEN WRECK) WHEN IDROVE OFF THE LOT. I HAD NO LEGAL FINANCIAL PAPER WORK TO PROVE I CAN AFFORD A $425.79 CAR PAYMENT....
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Anonymous
Anonymous

PAPER WORK WILL SPEAK FOR ITSELF. FLAGSHIP HAS A (F) RATING WITH THE BETTER BUSINESS BUREAU. THERE MIDDLE MAN IS DIAMOND SO THERE IS NO TIME FOR CROOK IT DEALERSHIP THAT DO ...

Anonymous
Anonymous

Oh they did fix the problem the thing is why sell a wreck car and not have it reported on car fax. Without knowing IT COULD HAVE BEEN WORST. Like I said did not know the ca...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Making it difficult to make payments
  • Have a unprofessional customer sevice department
  • Customer service reps and managers rude
#1119291
Reply to reviews
The customer service is rude they charge high interest rate on the loan there middle man Diamond Auto, sale cars to people without showing proof of income just take your word for it and the car lot check car fax and the car history does not show vehicle has been wreck....
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Anonymous
Anonymous

DIAMOND AND FLAGSHIP ARE UNDER LAWS AND THEY MUST FOLLOW THE AUTOMOTIVE LAWS; BUT WHEN THEY GET CAUGHT WHICH IS REVEALING NOW, SHAME ON THEM FOR FRAUDULENTLY IMPOSING UNFAIR ...

Anonymous
Anonymous

Then why did you buy it??????????????????????????????????????????????????

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • There customer service
#1116873
Reply to reviews
other reviews below: "This is by far pretty much the worst finance company or so called lender to deal with if you have an auto loan. They treat their customers like dog ***. Had I have known that this company would be like, I would have never signed a contract with...
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Anonymous
Anonymous

Just another sorry, whining serial deadbeat! You people just don't have the brain power to figure out when you pay on time, the bill collectors never call. Even a little chi...

Anonymous
Smitty

Your monetary loss claim is bogus and ridiculous.Apparently you still have the car.Stop making late payments. They won't call anymore.And stop trying to solve problems on the...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Being harassed for no reason
#1116216
Reply to reviews
Then I finally find the number to call and request info on my loan and account, he tells me “We don’t do payment books this ain’t 1997!” Well anyway it was set up on auto draft and we always paid an extra $150 towards principal never late. May 2016 we had a...
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Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Flagshit
#1115274
Reply to reviews
I bought a new Kia in 2014.The original loan was with Car finance. The loan was transferred to Flagship credit. This was done without my knowledge or any notification. Then the rules changed on late fees and they started hitting me with 10.00 per day when originally...
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Anonymous
Anonymous

Here's how DUMB a complaint this is and once again, is proof positive the only complainers are those who don't pay on time! The original lender owned the loan, not you. They...

1.0
Product
Flagship Credit Acceptance Auto Loan
#1112992
Reply to reviews
Total interest charged goes up every month even as principal goes down (with the payment made on the same day every month).How does that happen! If you want to use their online payment system, you have to do it through Western Union which charges $4.50 per transaction....
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Product
Flagship Credit Acceptance Auto Loan
#1112983
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For the past three years almost, I have been dealing with this idiotic, low grade financing institution.They are rude, don't want to work with you, and they demand money on the day they call you. Each time I've dealt with them in regards to "late fees or payments" and...
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Anonymous
margaret

I had no problems with them but I always paid on time.

Anonymous
Anonymous

Try this...Go to any gas station and tell the clerk you want to pump a full tank of gas and come back in two weeks and pay for it. What do you think will be the result? Wher...

1.2
Product
Flagship Credit Acceptance Auto Loan
#1107084
Reply to reviews
This was the worst lender I have dealt with in my life.These *** would blow my phone up 20 times a day THE DAY my payment was due. Heaven forbid you actually try to use you so called grace period. I ended up paying off the remainder of my balance ($26,000) on a...
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Anonymous
PURGE

this "anonymous" person who is responding on all the complaints with condescending remarks must be someone who works for Flagship. They are probably someone at the management...

Anonymous
Anonymous

When YOU make late payments, YOU cause their bill collectors to call! That's a simple cause and effect matter which is beyond the level of understanding for you habitual dea...

1.0
Product
Flagship Credit Acceptance Auto Loan
#1100418
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Flagship Credit Acceptance - I am being marked late with penalties

I checked my credit report it is reporting a late payment but i paid two weeks before due . They charged my account $ 284 . Upon further research im seeing charges between 2 to almost $500 for late fees 9 different times can you say lawyer ? I have transcrips for each payment on or before due date . Im sueing . Pissed.
1.0
Details
Billing Practices
Chadds Ford, Pennsylvania
Product
Flagship Credit Acceptance Auto Loan
#1096279
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