Product: Flagship Credit Acceptance Auto Loan Clear all filters (69 of 69 reviews match)
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I HAVE BEEN PAYING A HIGHER INTEREST RATE THAN ORIGINALLY QUOTED AND AS STATED ON MY PAPER WORK, I AM SEEKING LEGAL COUNSEL, I TRIED TO CALL THEM AND THEY STATED THAT THE OTHER LENDERS WHO CALLED MAY HAVE HEARD WRONG...***.I will not be pushed around I am sure that...
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Flagship Credit Acceptance Auto Loan
#1139113
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My bank got no contact when the dealer I treded with for a New Nissan.The trade was made on 9/8/2017 and the dealer got a payoff for the truck I had financed with them in June 2015 at 12% which was 3 times the normal rate for good credit! Mine was bad due to the 3...
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1.0
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Flagship Credit Acceptance Auto Loan
I didn't like
  • Poor business ethics
  • Have a unprofessional customer sevice department
#1133836
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This place is rediculaus to try to make a payment without them finding someway to charge you.Online is totally impossible! You cant even register your account to see account info. I was not able to make my payment online today and was forced to call and did not want to...
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1.0
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Flagship Credit Acceptance Auto Loan
I didn't like
  • Pissed off
#1132565
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Flagship Credit Acceptance - Web site auto pay

#1139479
You have revamped your web site and now I cannot access my payments to stop an auto pay. I am paid several payments in advance and want this money for the holidays. Help!!
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Flagship Credit Acceptance - I am being marked late with penalties

#1096279
1.0
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I checked my credit report it is reporting a late payment but i paid two weeks before due . They charged my account $ 284 . Upon further research im seeing charges between 2 to almost $500 for late fees 9 different times can you say lawyer ? I have transcrips for each payment on or before due date . Im sueing . Pissed.
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Flagship Credit Acceptance Auto Loan Review

#992085
1.0
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Purchased a $20000 vehicle. I've paid almost $20000 into tbe vehicle. I've gotten behind and Flagship is demanding $15,600 more. The car is only worth about $10000 and has mechanical problems. The guy has become rude and unproffessional when I try to speak to him (over talking me). I'm wondering if what they're doing is even legal?
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Flagship Credit Acceptance Auto Loan Review

#982797
It is hard to make a payment with them. It is never a real human always recordings. The reps are extremely rude and act as if they gave you the car loan personally.
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"DIAMOND AUTOMOTIVE" OFF LOOP 410 SAN ANTONIO TEXAS, SOLD ME A WRECK CAR ANDTHEY RAN A CARFAX ON THE CAR WHEN I RETURN TO THE LOT( NO HISTORY CAR BEEN WRECK) WHEN IDROVE OFF THE LOT. I HAD NO LEGAL FINANCIAL PAPER WORK TO PROVE I CAN AFFORD A $425.79 CAR PAYMENT....
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Anonymous
Anonymous

PAPER WORK WILL SPEAK FOR ITSELF. FLAGSHIP HAS A (F) RATING WITH THE BETTER BUSINESS BUREAU. THERE MIDDLE MAN IS DIAMOND SO THERE IS NO TIME FOR CROOK IT DEALERSHIP THAT DO ...

Anonymous
Anonymous

Oh they did fix the problem the thing is why sell a wreck car and not have it reported on car fax. Without knowing IT COULD HAVE BEEN WORST. Like I said did not know the ca...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Making it difficult to make payments
  • Have a unprofessional customer sevice department
  • Customer service reps and managers rude
#1119291
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The customer service is rude they charge high interest rate on the loan there middle man Diamond Auto, sale cars to people without showing proof of income just take your word for it and the car lot check car fax and the car history does not show vehicle has been wreck....
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Anonymous
Anonymous

DIAMOND AND FLAGSHIP ARE UNDER LAWS AND THEY MUST FOLLOW THE AUTOMOTIVE LAWS; BUT WHEN THEY GET CAUGHT WHICH IS REVEALING NOW, SHAME ON THEM FOR FRAUDULENTLY IMPOSING UNFAIR ...

Anonymous
Anonymous

Then why did you buy it??????????????????????????????????????????????????

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • There customer service
#1116873
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other reviews below: "This is by far pretty much the worst finance company or so called lender to deal with if you have an auto loan. They treat their customers like dog ***. Had I have known that this company would be like, I would have never signed a contract with...
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Anonymous
Anonymous

Just another sorry, whining serial deadbeat! You people just don't have the brain power to figure out when you pay on time, the bill collectors never call. Even a little chi...

Anonymous
Smitty

Your monetary loss claim is bogus and ridiculous.Apparently you still have the car.Stop making late payments. They won't call anymore.And stop trying to solve problems on the...

1.0
Product
Flagship Credit Acceptance Auto Loan
I didn't like
  • Being harassed for no reason
#1116216
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Then I finally find the number to call and request info on my loan and account, he tells me “We don’t do payment books this ain’t 1997!” Well anyway it was set up on auto draft and we always paid an extra $150 towards principal never late. May 2016 we had a...
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Flagship Credit Acceptance Auto Loan
I didn't like
  • Flagshit
#1115274
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I bought a new Kia in 2014.The original loan was with Car finance. The loan was transferred to Flagship credit. This was done without my knowledge or any notification. Then the rules changed on late fees and they started hitting me with 10.00 per day when originally...
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Anonymous
Anonymous

Here's how DUMB a complaint this is and once again, is proof positive the only complainers are those who don't pay on time! The original lender owned the loan, not you. They...

1.0
Product
Flagship Credit Acceptance Auto Loan
#1112992
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Total interest charged goes up every month even as principal goes down (with the payment made on the same day every month).How does that happen! If you want to use their online payment system, you have to do it through Western Union which charges $4.50 per transaction....
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Flagship Credit Acceptance Auto Loan
#1112983
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For the past three years almost, I have been dealing with this idiotic, low grade financing institution.They are rude, don't want to work with you, and they demand money on the day they call you. Each time I've dealt with them in regards to "late fees or payments" and...
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Anonymous
margaret

I had no problems with them but I always paid on time.

Anonymous
Anonymous

Try this...Go to any gas station and tell the clerk you want to pump a full tank of gas and come back in two weeks and pay for it. What do you think will be the result? Wher...

1.2
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Flagship Credit Acceptance Auto Loan
#1107084
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