I refinanced my vehicle with this company and should of researched it better. Asked to have my monthly due date changed.
Was never done and if you are late a day or two on payments they will call and harass you 3-4 times a day. Did a web bill pay and they sat on the check for 4-5 days and still kept calling me about the payment. Worse company to ever deal with. Do you research and you will see the negative reviews about them.
other reviews below: "This is by far pretty much the worst finance company or so called lender to deal with if you have an auto loan. They treat their customers like dog ***. Had I have known that this company would be like, I would have never signed a contract with honda to finance my civic. They call you even if you are JUST a day late on your payment.
I spoke with a so called account representative named Monique, who basically told me may car would repossessed even just after 31 days, completely rude and has no manners, kept talking over me, and blind transferred me to a supervisor. Told the supervisor I would email Kelly who is the complaints specialist for this company. Spoke with another rep 10 months earlier by the name of Monica, same exact thing. If you also ask to speak with a supervisor they blind transfer you over to another customer service or collections agent who isn't.
The representatives are extremely rude and hang right up on you or transfer you to someone else with no permission.
I will be doing everything in my power to make sure in a couple months I can either get refinanced through another lender or trade my car in all together to get rid of these monsters. If you finance a car with these idiots, i strongly urge you DONT!"
Product or Service Mentioned: Flagship Credit Acceptance Auto Loan.
Reason of review: Poor customer service.
Monetary Loss: $43000.
I didn't like: Being harassed for no reason.