Attention: CEO My payment was scheduled for the 22nd of June as an automatic debit, but to my surprise it was debited on the 15th.Called Flagship, tried to blame me, and I had the actual paperwork.
They totally tried to blame me. They refused to refund my payment and in the interim, caused a minus in my account and I was charged $25.00 overdraft fee. I called my bank and did an UACH immediately, but it had already been paid. My bank is working on getting this resolved but it would take 5-10 days, in the mean time I am out of $325.00.
I have never been late, and always paid more than what was owed.The person who authorized this early payment needs to be terminated immediately.
Review about: Flagship Credit Acceptance Auto Loan.
Reason of review: Problems with payment.
Monetary Loss: $325.
Preferred solution: They will not do an auto payment ever again. If any more trouble, they can come get the car.
I liked: Were good at first.
I didn't like: Are very poor with payment practises and cus srv.