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These people were not on the same page as the car dealership when I received the loan. It was formally CAR FINANCE . I have payed double what the car is worth and now Im upside down 6000 dollars. They did not disclose a tremendous late fee of 7.00 per day which was...
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Anonymous
Anonymous

TAKING ADVANTAGE? YOU CAN STOP THE SOB STORY NOW!!!If you're THAT poor, then ride the bus! The only "advantage taking" going on here is YOU not doing what YOU agreed to...ma...

#1043311
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I refinanced last July with Carfinance.com Suddenly,its now a different company called Flagship Credit Acceptance.We had no problems until this happened.We were one week behind & they repoed my Car in Feb.The tow guy says we didn't pay in July & August,meanwhile this...
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Anonymous
Anonymous

SAME OLD SORRY STORY!Again, just like the other whining deadbeats, YOU fully admit to causing a repo. Oh, but that's all THEIR fault, isn't it? It's the very typical deadbea...

#1041151
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If a payment is short paid or 1 day late, they will phone you up to 20 times per day. They lock your account, making it *** near impossible to even make payments or view your account. Even after payment is made....they continue to call, because they say they don't see...
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Anonymous
J. Walington

All these responses seem to be from a guy who works at the place and is all pissed off about it. Process it Bro, YOU GUYS SUCK! I wish you put your name down to file a compla...

Anonymous
Nunya

Customer service management is so rude and they feel like their entitled to all your business if your late. News flash, you just work there and you don't own the company. It d...

#1038665
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Short Review for May 04, 2017, Other

Flagship Credit Acceptance
#1043051
1.0
I was checking my credit score and this showed up , so I looked it up and found it's an auto loan thing? I DONT EVEN HAVE A CAR!!!! , and I've never applied for anything to do with this company not even a payday loan
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Short Review for April 23, 2017, Pc_service

Flagship Credit Acceptance
#1038069
Called to discuss my account and the customer service representative was so rude and very disrespectful she doesn't need to be in customer service on nobody's job
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Flagship Credit Acceptance Customer Care Review

Flagship Credit Acceptance
#1032883
1.0
They are rude and they lie to customer and forget to write down on there computer what they tell you ...lies lies If you can go with another company
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Short Review for March 19, 2017, Pc_service

Flagship Credit Acceptance
#1022707
1.0
I am so upset. I can't get into their website and when I call the 1800 number it's saying no one is available and they refer me to the website. It's been one week and I can't get a hold of anyone to help me. The worst service I've ever experience.
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I work for a insurance company and have a client that was involved in an accident. After obtaining a payoff for the vehicle we sent the check to the finance company right away. The payment was sent by UPS and was signed for. The finance company continued to tell the...
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#1036924
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This is the shittiest loan company I've ever dealt with, avoid at all costs if possible!! Late fees just appear out of nowhere even though you can prove every payment was made on time! The absolute rudest customer service reps I've ever had to speak to, they act as if...
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Anonymous
Kelly

I had no problems until they changed from Carfinance to Flagship.I refinanced in July.My first payment Carfinance said was Sept11th.They said they took care of loan & that's w...

Anonymous
Anonymous

RIGHT...SUREThey are in a very heavily regulated industry and what you want everybody to fall for is out of the clear, blue sky they've picked on you, the perfect customer to ...

1.0
#1034884
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I was a first time car buyer, had very little credit history beyond one credit card, and student loans. My first mistake was allowing the dealership to handle my financing (I truly did not know any better), I got placed with this company due to my lack of a credit...
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Anonymous
CB

I advise all consumer to file complaints with your local state Attorney General as well as the Federal Trade Commission if you have experienced such issues.

1.0
I didn't like
  • Customer service reps and managers rude
  • Difficulty trying to make payments
  • Staff not knowledgable about accounting practices
#1031247
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I just made a call to flagship as they contiue to call me for a vehicle I know longer have. I traded the vehicle and have up to April 8th for the pay off to reach them. Im guessing the dealer i brought my new car is moving slow with paying the loan off. The sales rep i...
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Anonymous
Anonymous

Until the car is paid off, YOU are still responsible for the payments and they have every right under the contract to collect from you. This isn't a customer service matter. ...

1.0
#1030547
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I called them, told them to come and get the car, as I was surrendering it to them, gave them the address to be sure they had it. They told me someone would call me back "with arrangements". After two weeks with no response, I called them again, was told the same...
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Anonymous
Anonymous

ANOTHER DEADBEAT LEGAL EXPERT WHINING!So tell us, what are the "illegal" billing practices? It is YOU who had defaulted on the contract, not them. Not only that, what you're...

1.0
I didn't like
  • Nonexistent customer service
  • Poor customer portal website
  • Billing practices are illegal
#1030422
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I had a death in the family and fell behind in payments, I called to make arrangments, I was able to do so, the next day I got a phone from them saying the phone wouldnt stop, she became aggresive, begin to argue with me, I could hear reps in the background saying "she...
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1.0
#1027839
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I refinanced with Car credit and flagship bought them. I have never recieved anything from flagship. When i make my payment, i make it through car finance. Flagship called today as my payment was due on Friday (its only monday). I asked about refinance options. They...
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1.0
I didn't like
  • Making it difficult to make payments
  • Difficulty making payments
  • Attitude
#1026915
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